This Privacy Policy describes how Grizzly Designs ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or interact with grizzlydesignsnc.com (the "Site") or otherwise communicate with us about our products and services (collectively, the "Services"). "You" and "your" means anyone whose information we collect under this Policy.
Please read this Policy carefully. By using the Services you agree to the collection, use, and disclosure of your information as described here. If you do not agree, do not use the Services.
Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the revised version on the Site and update the "Last updated" date.
What We Collect
The information we collect depends on how you interact with us.
Information You Give Us
- Contact details: name, company, address, phone, email.
- Order details: billing and shipping address, order specs, email, phone.
- Customer support info: anything you include when you message us.
Usage Information
We use cookies, pixels, and similar technologies to collect information about how you use the Site, including device and browser information, IP address, and how you interact with our pages.
Information from Third Parties
We may receive information from vendors that support the Site (e.g. hosting, payment processors, analytics providers).
How We Use Your Information
- Run the business: quote your job, fulfill your order, ship product, handle returns and exchanges, and provide support.
- Marketing: with your permission, send updates about new products, sales, and promotions. You can opt out anytime.
- Security and fraud prevention: detect and act on suspicious activity.
- Service improvement: understand how the Site is used so we can make it better.
Cookies
Like most sites, we use cookies to run the Site, remember preferences, and understand how it is used. You can block cookies in your browser settings, but parts of the Site may not work correctly without them. We honor the Global Privacy Control (GPC) signal for opt-out of sharing and targeted advertising.
How We Share Information
We may share your information with:
- Vendors that work on our behalf (hosting, payment processing, analytics, customer support, shipping and fulfillment).
- Business and marketing partners, in accordance with their own policies.
- Anyone you direct or authorize us to share it with.
- Affiliates or successors in a business transaction, or as required by law.
Third-Party Sites
The Site may link to third-party sites. Their privacy and security practices are their own. Review their policies before sharing information with them.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from anyone under 16.
Security and Retention
No security measures are perfect. Do not send sensitive information through insecure channels. We retain personal information only as long as needed to run the business, comply with law, and enforce our agreements.
Your Rights
Depending on where you live, you may have rights to access, delete, correct, port, or restrict our use of your personal information, or to withdraw consent. Email us using the contact info below to exercise any of these rights. We will not discriminate against you for using them.
Complaints
If you have a complaint about how we handle your information, contact us first. If you are not satisfied with our response, you may have the right to appeal or to file a complaint with your local data protection authority.
Contact
Questions about this Policy or our privacy practices? Email sales@grizzlydesignsnc.com or write to us at 314 Neuse Landing Drive, Clayton, NC 27527, US.